Exceptional User Experience & Reduced Overheads with Business Process Outsourcing & Contact Center Services
Companies can save up to 70% of customer service costs by outsourcing their customer support call centers.
70% of companies switched to outsourcing partners to reduce costs between 2020-2021.
BPO & Contact Center Services We Offer
Help Desk Support
Reliable solutions for all your technical needs.
IT Support
Ensuring quick resolutions to your concerns
Desktop Support
24/7 maintenance & upgrades with reduced cost
Technical Support
Top-rated technical support with 0 downtime
IT Security Specialist
100% protection from unauthorized access, theft, damage, or cyberattacks
Database Administrator
Safeguarding your data, optimizing your operations
Customer Service
We are the true extension of your enterprise, providing exceptional customer experience with professionalism and knowledge.
Overflow & After-Hours Support
Offering 24/7/365 support services, so your business never closes. We provide high agent availability anytime, anywhere.
Why Choose IT Verticals BPO Services?
Expertise and Experience
Access our pool of qualified BPO experts to boost customer experience.
Flexibility and scalability
Build customized business process services for greater business scalability
Infrastructure
Cutting-edge infrastructure, hardware, software and networking solutions.
Security
Strong data security measures in place to protect the customer's data.
Compliance
Every staff we hire goes through extensive scrutiny & signs an NDA to keep our clients Information safe and Secure.
Highly Skilled Agents
Highly knowledgeable agents efficiently resolving your customers' issues.
Quick Response Time
Our prompt response service reduces customers’ wait times in the call queue.
Multichannel Support
Multichannel customer support and services via phone, live chat, email, and social media.
Hire the Expert Back-Office & Contact Center Services
Outsource Your Non-core Operations
Skilled Resources, Flexible Operations, Lower Cost
Many startups have found a better solution with us.
- Free initial consultation
- All-in-One BPO solutions
- Customized services for every niche & industry
- 100% Scalable BPO staff
- Global pool of talented professionals