Exceptional User Experience & Reduced Overheads with Business Process Outsourcing & Contact Center Services

Reduce your operational costs  while offering impeccable customer services to your clients by outsourcing your non-core and back-office operations.

Our BPO & Contact Center Services enable you to focus on more revenue-generation tasks for business growth while we provide an exceptional support to your consumer base.

Companies can save up to 70% of customer service costs by outsourcing their customer support call centers.

Let the experts take care of your customer support while you focus on business-critical operations.
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Why Outsource Your IT & Customer Services?

Outsourcing your BPO & Contact Center Services is an efficient and cost-effective strategy to reduce your overheads and focus on revenue generating operations of your business. The benefits of outsourced IT services include

Cost Reduction

24/7 Support

100% Security

Optimized Operations

Improved Skillsets

Expert Talent

70% of companies switched to outsourcing partners to reduce costs between 2020-2021.

Outsource your low-priority task to eliminate associate costs.
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BPO & Contact Center Services We Offer

Help Desk Support

Reliable solutions for all your technical needs.

IT Support

Ensuring quick resolutions to your concerns

Desktop Support

24/7 maintenance & upgrades with reduced cost

Technical Support

Top-rated technical support with 0 downtime

IT Security Specialist

100% protection from unauthorized access, theft, damage, or cyberattacks

Database Administrator

Safeguarding your data, optimizing your operations

Customer Service

We are the true extension of your enterprise, providing exceptional customer experience with professionalism and knowledge.

Overflow & After-Hours Support

Offering 24/7/365 support services, so your business never closes. We provide high agent availability anytime, anywhere.

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Why Choose IT Verticals BPO Services?

Expertise and Experience

Access our pool of qualified BPO experts to boost customer experience.

Flexibility and scalability

Build customized business process services for greater business scalability

Infrastructure

Cutting-edge infrastructure, hardware, software and networking solutions.

Security

Strong data security measures in place to protect the customer's data.

Compliance

Every staff we hire goes through extensive scrutiny & signs an NDA to keep our clients Information safe and Secure.

Highly Skilled Agents

Highly knowledgeable agents efficiently resolving your customers' issues.

Quick Response Time

Our prompt response service reduces customers’ wait times in the call queue.

Multichannel Support

Multichannel customer support and services via phone, live chat, email, and social media.

Hire the Expert Back-Office & Contact Center Services

Outsource time-consuming tasks with productivity-boosting support.
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    Outsource Your Non-core Operations

    Skilled Resources, Flexible Operations, Lower Cost

    At IT Verticals, we provide personalized BPO services to setup, scale and sustain your startup or business.

    Many startups have found a better solution with us. 

    • Free initial consultation
    • All-in-One BPO solutions
    • Customized services for every niche & industry
    • 100% Scalable BPO staff
    • Global pool of talented professionals

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